How do I buy tickets to the festival?
Tickets can be purchased online through our ticketing provider Moshtix using your credit/debit Visa, Mastercard or Amex card, or via Paypal. There is also an option to pay via instalments with Paypal Pay in 4. You can access tickets through our website or directly through the Moshtix website. For any issues, please email [email protected] or call 03 5568 2227.
Can I buy a one or two day ticket to the Festival?
When is the Festival held and how long does the Festival go for?
The Port Fairy Folk Festival is held on the Victorian Labour Day long weekend in March. The festival is a four day event and your ticket entitles you entry to all concerts and activities for the duration of your ticket type (full or ‘half festival’).
Friday 4:00 pm – 1:30 am
Saturday & Sunday 8:00 am – 1:30 am
Monday 8:00 am – 2:00 pm
What is there for kids?
How do I find accommodation?
I’ve bought a ticket but I can’t find a confirmation email
You should receive an email from our ticketing provider within minutes of purchasing your tickets (check your spam or promotions folders).
What does the ticket give admission to during the Festival?
Do I need to exchange my ticket for a wristband?
Can I get someone else to pick up my wristband for me?
When can I exchange my ticket for a wristband?
The Ticket Exchange is located at the Southcombe Park Stadium next to the Folk Festival Arena on Campbell St.
The Ticket Exchange
Southcombe Park Basketball Stadium
Thurs 1.00pm – 7.00pm
Sat 9:00am – 10:00pm
Sun 9:00am – 2:00pm
Sun 2:00 – 8:00pm (moves to Front foyer)
I am 13-17 years of age – can I purchase a youth ticket?
Youth tickets can only be purchased in conjunction with an adult ticket or by an adult who has already purchased a ticket.
Do I need to purchase a ticket for my child?
Children 12 and under will continue to be free, but we require a children to be ‘registered’ at the time of purchase of adult tickets to adhere to potential capacity requirements. Tickets for children 12 and under can also be registered at any time after the adult ticket has been purchased through our ticketing provider. Bring your child/ren with you when you go to the ticket exchange to get your wristband and we will also put a wristband on your child/ren. We also recommend writing your phone number on the wrist band for younger children in case you become separated.
Can I go to the Festival for one day and then give my wristband to someone else to use?
Can I buy a ticket at the gate?
How do I change my email subscription to Enews?
Can I bring my own chair to the Festival?
I have a companion card – how do I obtain a ticket for my companion?
Companion Cards can be processed at the time of booking through your Moshtix account. Once you have purchsed your ticket, you will be asked to supply a copy of a valid current companion card and you will be issued an extra ticket free of charge for your companion.
What public transport is available?
The Festival offers a Festival Bus Service between Warrnambool and the Festival and also Gum Tree Caravan Park and the Festival.
There is also a Festival Shuttle Bus that does a circuit of the town every 30 minutes, finishing at the Festival Arena. This bus operates regularly throughout the Festival and we ask for a gold coin donation. The Shuttle Bus is a low floor bus with pram and wheel chair access.
Can I park near the festival arena?
Is there an area for accessible parking?
Can I bring my own food and alcohol to the festival?
Where I can refill my water bottle?
When do I find out when artists are performing?
Will you refund my ticket if the event has to be cancelled?
In the event that we are forced to cancel, we will give you a 90% refund of the ticket purchase price, minus the booking fee. Ten percent of your ticket purchase price will be retained so that contractors and artists are paid their retainers, if not their full contracted rate.
Are there concession tickets available?
Can I bring dogs/ animals to the festival?
The only animals allowed in the festvial arena are assistance animals. This includes Guide Dogs, Seeing Eye Dogs, Lions Hearing Dogs, Autism Assistance Dogs and Physical Disability Service Dogs. The animals should be wearing a harness, lead or a coat identifying them as assistance animals.